Job Description

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

POSITION TITLE: Order Processing Coordinator
 

JOB DUTIES AND ESSENTIAL FUNCTIONS:
·        Manage incoming domestic customer orders via EDI, Fax, Email and Customer Websites.
·        Enter Import orders into QuickBooks and notify appropriate team members of receipt of a new order.
·        Confirm to customer receipt of New F&D Grand Opening orders and verify fill rates at time of receipt.
·        Coordinate activities with the warehouse and sales teams to ensure timely and accurate order processing and timely product shipment.
·        Manage preparation of shipping labels which includes creating packaging, utilizing knowledge of inventory stock status, ensuring billing accuracy and meeting deadlines.
·        Prepare and send invoices upon pick-up of shipments.
·        Assist the warehouse with managing priorities based on customer shipping guidelines.
·        Make recommendations regarding EDI and shipping performance to minimize penalties and fees from customers.
·        Assist finance with processing adjustments for Amazon FBM orders and prepare weekly report.
·        Participate in cycle counting inventory.
·        Perform other duties that may be required based on business needs.
 
REPORTS TO:
·        Operations Manager

SUPERVISORY RESPONSIBILITIES:
·        None

REQUIRED SKILLS:
·        Excellent verbal and written communication skills.
·        Proficient in MS Office, Word and Excel. 
·        Working knowledge of QuickBooks and True Commerce Transaction Manager.
·        Ability to work under time pressure for task completion.
·        Ability to multi-task and prioritize work activities to achieve desired goals.  
·        Strong attention to detail.
·        Quick to learn in ambiguous circumstances.
·        Ability to work both independently and as part of a team.

REQUIRED EXPERIENCE:
·        1-2 years of order management experience
·         Bachelor’s Degree in related field of study. 
 
PREFERRED EXPERIENCE:
·        2 years of order management experience.
·        Bachelor’s Degree in related field of study.

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